Our jewelry is crafted with 14K solid yellow gold
or white gold and all stones are lab-grown
VVS1 moissanite in D to F color range.

Yes, each moissanite piece includes a Certificate of Authenticity.

Yes! We accept custom and personalized orders. For special requests, feel free to email us: service@adorafinejewelry.com

Yes! We offer free standard shipping on all U.S. orders over $50.

Orders typically arrive within 5–7 business days from the processing date.

We use all major carriers, and local courier partners.

We hope you love your Adora Fine Jewelry as much
as we do. But if for any reason you're not completely satisfied, you may
request a return or exchange within 30 days of the delivery date.

To begin the process, please email us at service@adorafinejewelry.com.

Items eligible for return must be sent back in their original condition, including:

- packaging and documentation (such as Certificate of Authenticity, if included)

- return invoice and prepaid return label provided by us

Once we receive your return, our team will inspect the item within 5 business days. If approved, a refund will be issued within 5 business days using the original method of payment.

Please note: We are unable to accept returns for items that show signs of wear, have been engraved, resized, altered, or damaged in any way.

We accept returns within 30 days of delivery. To initiate a return or exchange, please contact us at:
📩 service@adorafinejewelry.com

Yes, exchanges are welcome within the 30-day window. Please reach out to us first at service@adorafinejewelry.com so we can assist you.

If you need to make changes to or cancel your order, please reach out to us as soon as possible at service@adorafinejewelry.com. We’ll do our best to accommodate your request before the order ships.

Please note:
- Some items may be final sale or non-cancellable, especially personalized or custom pieces
- Be sure to check the product details before placing your order
- Order changes may result in a shipping delay

If your order has already shipped, we’ll be happy to assist you with a return or exchange once it arrives, provided the item is eligible and within our 30-day return window.

To keep your jewelry sparkling:
- Clean weekly using warm water and a soft toothbrush.
- Avoid harsh chemicals or abrasive cleaners.
- Store in a soft pouch when not is use.

We also offer a jewelry cleaning kit, available on our website for purchase.